Technical security

This page brings together, in one place, the technical detail of how KinooCare protects the information you share with us. For the more human side of why families trust KinooCare, see the trust page.

• Each circle only sees its own data.

  KinooCare is designed so that each care circle (your child, your family member, your dependant) is only visible to whoever is inside that circle, never outside it, even when the same person belongs to several circles at once. We test this isolation constantly, on purpose, with deliberate attempts to access data outside the right circle, to confirm the barrier holds.

• Every change is recorded.

  Every change made inside a circle (a new medication, an expense, a document) is recorded, along with who made it and when. The system is built so nothing can be deleted or altered without leaving that trace, so any member of the circle can always see the history of a piece of information, not just its current state.

• Your password is never stored in a readable form.

  We use a hashing algorithm built for passwords, which means that, even internally, nobody, not even our own team, can see the password you chose. Only the result of that hash is compared when you log in, never the password itself.

• Every connection is encrypted.

  All communication between your device and our servers goes through an encrypted connection (TLS), the same kind of protection you use when accessing your online banking. It applies every time, whether you're checking the calendar or filling in a health record.

For more detail on how we handle your data, see the full privacy policy.

See everything about trust