Terms of use
Last updated: 17 August 2026
These terms of use cover the kinoocare.com institutional website and, as of this version, also the KinooCare app (app.kinoocare.com) — the terms links inside the app point directly to this page. This means that, if you already have an app account, some conditions specific to using the app (acceptable use, account suspension or deletion, limitation of liability, licensing of content you submit) are not yet fully described here; coverage of those points is being finalised, see section 4 for what is already confirmed and what remains pending.
These terms are being updated in phases. Section 4.2 transparently lists the points that are still being finalised.
1. Scope of these terms
kinoocare.com is an informational institutional website. It presents the KinooCare product, its use cases (co-parenting coordination, elderly care, special needs), and lets you request early access through a form. The KinooCare app (app.kinoocare.com) is where circles, dependants' data and family invites are actually managed; these terms also apply to that use, see section 4 for what that coverage already includes and for the points still to be finalised.
2. Clinical disclaimer
KinooCare organises and shares care information between caregivers; it does not replace professional medical advice, diagnosis or treatment.
3. Access request form
By submitting the access request form, you are asking to be contacted when a spot opens up in the KinooCare app. This does not create any contractual relationship nor guarantee access, it is only a record of interest.
Right now, this form does not send your data to any server, see the privacy policy for the current status and what changes once sending is active.
4. If you already use the KinooCare app
These terms also apply to the KinooCare app (app.kinoocare.com) — the terms links inside the app point to this page. In this section we describe what is already confirmed about using the app, and flag, with the same transparency, what is still pending completion.
4.1 Already confirmed and covered
The clinical disclaimer in section 2 and the governing law and amendments regime in section 6 apply in full to use of the app, just as they do to the website.
4.2 Still pending completion in these terms
The items below are identified and being worked through, not overlooked. I did not draft them because, as of this version, I don't have enough information to write them in a legally defensible way — they would read as plausible but would not hold up in a real audit, which is worse than leaving them flagged:
- Acceptable use policy for the app (what may and may not be done by whoever creates/manages a circle, including on behalf of a child, elderly person or person with special needs who cannot consent for themselves).
- Conditions for account suspension and deletion for breach of these terms.
- Limitation of liability for content and care decisions recorded by app users.
- Licensing and ownership of content that users submit in the app (care records, documents, messages).
- Commercial terms (plans, pricing, billing), if and when they exist — the app currently has no public commercial launch.
5. Ownership and content
All content on this site (text, images, brand) may not be reproduced without authorisation.
6. Governing law and changes
These terms are governed by Portuguese law. We may update this document; the version in force is always the one published on this page, with the last-updated date shown at the top.