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Support

Last updated: 5 August 2026

Have a question about KinooCare, the access request form, or the app? Write to us at info@kinoocare.com or use the form below. We usually reply within 2 business days.

If you're already an app user and your question is about your account or your circle's data, you can also use in-app support, once available.

This channel is not for emergencies and does not imply a real-time response. If you need urgent support, please contact one of the helplines listed further down this page directly.

Contact us via form

This button opens your default email app with a message already filled in, addressed to info@kinoocare.com. This site does not have its own form submission server, if the button doesn't open anything, please write to us directly at that address.

Emotional support helplines

The helplines below provide emotional support and a listening ear, they are not a medical emergency number. They do not replace your local emergency number, they are a complement. KinooCare has no official affiliation with these organisations, this information is provided for reference only.

Teléfono de la Esperanza (Spain)

717 003 717

24 hours a day, every day · standard national rate

Samaritans (UK)

116 123

24 hours a day, every day · free of charge

CVV: Centro de Valorização da Vida (Brazil)

188

24 hours a day, every day, including holidays · free of charge

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